What are the most important benefits that unified communications provide the companies with?
Unified communications refer to combination of audio data, image data, conference data, status data, instant message, voice mail, and mobile communication. Effective management of our all business processes depends on our ability in unifying our all existing communication methods. Once there is simplicity in communication, like with everything. Everything was slower. We’d send a mail, note, etc. and wait to receive answer. But communication world has been changed now and this changed reflected in the business world. Now, devices and tools are much faster, and communications are managed in faster and through many various channels. Therefore, unified communication is becoming very important.
What are the most important developments in the unified communication field in recent years, and what are the current trends nowadays?
Unified communications aim to unify and expedite the communication between the users regardless of the hardware or components the other party has by unifying the real-time (telephone, chat, status data, or conference data) and/or lagged (SMS, e-mail, voice mails, or fax) communication tools. The purpose here is to enhance the productivity. Thanks to developments in recent years, we are able to carry out video-conferences, share screens, instant chats, etc. through such corporate products like Lync or Cisco UCM. Thus, we are able to communicate with the world in a cheaper, faster, and more efficient way via IP.
As for individual part, we are still able to listen the messages left for us via Smart TVs or Smart phones regardless of platforms, or to read our e-mail, to hold video-conferences or we can access our own message components whenever we like via different platforms such as mobile phones, tablets, TVs, etc. The recent trend is the communication between machines rather than between people. That’s where unified communications will focus on in the coming period.
What kinds of innovation await us in the future?
We can say that accessibility will be improved, and that solutions will be developed towards this end in the future. Accordingly, applications for mobile devices such as smart phones, tablet, etc. will increase, and interoperability between individuals in different locations will be more suitable. For this kind development, planning must be accurate, and security must be carefully considered. A period where leaking of confidential information leaks would be piece of cake and thus warrants developments of security solutions await us. Integration of social communication applications with corporate applications will enhance the corporate awareness, and help the employees to stay connected with their social lives. We expect the cost to go further down and an increase in demand for unified communication solutions. As 4S we test any innovation related to unified communications together with our customers in our demo center.
What’s the effect of mobile devices on unified communication?
Mobile devices have become indispensible in communications due to their easy-to-carry properties, functionality, and practical use of them. Through these tiny computers we carry in our pockets we are able to use all communication components we need with ease. So much progress in technology is exciting but it has its own disadvantages too. Gathering all communication technologies in one point, on a personal mobile device brings about security problems not to mention limiting the private life. In many mobile devices, we use corporate communication technologies together with our personal needs. Any security weakness that may occur in our personal devices may also pose a threat for our corporate information. Also, the high usage rate of mobile devices makes them a target for malicious software which imposes new duties like “protecting our mobile devices”.
The security is now more important with the involvement of mobile devices. What sould be considered for security in unified communications?
Since no difference remains between today’s mobile devices and computers, gaining security awareness has become important. Data security could be breached through malicious software or by taking some actions that weren’t taken by either the user or mobile device provider. Following are among the precautions that can be taken to ensure data security in mobile devices:
Do not open any e-mail that seems suspicious or coming from unknown sources. In case you opened such e-mails, do not click on the attachments or download them to the device.
Have an up-to-date and active anti-virus protection software.
Do not keep any vital or critical information; if and when necessary, use remote access to such data,
Informing the users about their responsibilities and execute confidentiality agreements when necessary.
What are the most important points when investing in unified communications?
When investing in unified communication technologies, infrastructure and its configuration are of utmost importance. Width band of the applications to be used, server and storage needs should be determined according to the number of the users, then a cost sheet must be drawn, and as usual, price performance must be considered before investing.
Tümleşik iletişim teknolojilerine yatırım yaparken altyapı ve nasıl yapılandırıldığı çok önemlidir. Kullanılacak uygulamaların kullanıcı sayısına göre bant genişliği, sunucu, depolama ihtiyaçlarının belirlenip bir maliyet tablosu çıkarılarak ve her zaman olduğu üzere fiyat performans göz önüne alınarak hayata geçirilmelidir.
Unified communications
What are the most important benefits that unified communications provide the companies with?
Unified communications refer to combination of audio data, image data, conference data, status data, instant message, voice mail, and mobile communication. Effective management of our all business processes depends on our ability in unifying our all existing communication methods. Once there is simplicity in communication, like with everything. Everything was slower. We’d send a mail, note, etc. and wait to receive answer. But communication world has been changed now and this changed reflected in the business world. Now, devices and tools are much faster, and communications are managed in faster and through many various channels. Therefore, unified communication is becoming very important.
What are the most important developments in the unified communication field in recent years, and what are the current trends nowadays?
Unified communications aim to unify and expedite the communication between the users regardless of the hardware or components the other party has by unifying the real-time (telephone, chat, status data, or conference data) and/or lagged (SMS, e-mail, voice mails, or fax) communication tools. The purpose here is to enhance the productivity. Thanks to developments in recent years, we are able to carry out video-conferences, share screens, instant chats, etc. through such corporate products like Lync or Cisco UCM. Thus, we are able to communicate with the world in a cheaper, faster, and more efficient way via IP.
As for individual part, we are still able to listen the messages left for us via Smart TVs or Smart phones regardless of platforms, or to read our e-mail, to hold video-conferences or we can access our own message components whenever we like via different platforms such as mobile phones, tablets, TVs, etc. The recent trend is the communication between machines rather than between people. That’s where unified communications will focus on in the coming period.
What kinds of innovation await us in the future?
We can say that accessibility will be improved, and that solutions will be developed towards this end in the future. Accordingly, applications for mobile devices such as smart phones, tablet, etc. will increase, and interoperability between individuals in different locations will be more suitable. For this kind development, planning must be accurate, and security must be carefully considered. A period where leaking of confidential information leaks would be piece of cake and thus warrants developments of security solutions await us. Integration of social communication applications with corporate applications will enhance the corporate awareness, and help the employees to stay connected with their social lives. We expect the cost to go further down and an increase in demand for unified communication solutions. As 4S we test any innovation related to unified communications together with our customers in our demo center.
What’s the effect of mobile devices on unified communication?
Mobile devices have become indispensible in communications due to their easy-to-carry properties, functionality, and practical use of them. Through these tiny computers we carry in our pockets we are able to use all communication components we need with ease. So much progress in technology is exciting but it has its own disadvantages too. Gathering all communication technologies in one point, on a personal mobile device brings about security problems not to mention limiting the private life. In many mobile devices, we use corporate communication technologies together with our personal needs. Any security weakness that may occur in our personal devices may also pose a threat for our corporate information. Also, the high usage rate of mobile devices makes them a target for malicious software which imposes new duties like “protecting our mobile devices”.
The security is now more important with the involvement of mobile devices. What sould be considered for security in unified communications?
Since no difference remains between today’s mobile devices and computers, gaining security awareness has become important. Data security could be breached through malicious software or by taking some actions that weren’t taken by either the user or mobile device provider. Following are among the precautions that can be taken to ensure data security in mobile devices:
What are the most important points when investing in unified communications?
When investing in unified communication technologies, infrastructure and its configuration are of utmost importance. Width band of the applications to be used, server and storage needs should be determined according to the number of the users, then a cost sheet must be drawn, and as usual, price performance must be considered before investing.
Tümleşik iletişim teknolojilerine yatırım yaparken altyapı ve nasıl yapılandırıldığı çok önemlidir. Kullanılacak uygulamaların kullanıcı sayısına göre bant genişliği, sunucu, depolama ihtiyaçlarının belirlenip bir maliyet tablosu çıkarılarak ve her zaman olduğu üzere fiyat performans göz önüne alınarak hayata geçirilmelidir.